ji111 Casino — Privacy Policy

This Privacy Policy ("Policy") describes how ji111 ("ji111," "we," "our," or "us"), the operator of the online gaming platform accessible at ji111.app, collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," or "Player") who access or use the Platform.

This Policy applies to all personal data processed in connection with the creation and management of player accounts, the use of ji111's games and betting services, the processing of financial transactions, and all other interactions with the Platform — whether through a desktop browser, mobile browser, or any other access method.

By registering an account on ji111, depositing funds, placing a bet, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must not use ji111's services.

For the purposes of applicable data protection law, ji111 is the data controller in respect of personal data collected and processed through ji111.app. As data controller, ji111 determines the purposes and means by which personal data is processed.

If you have questions, requests, or complaints regarding the processing of your personal data by ji111, you may contact our Data Privacy team using the contact details set out in Section 15 of this Policy.

ji111 collects the following categories of personal data in connection with the provision of its services:

3.1 Identity Data

• Full legal name as it appears on a government-issued Philippine ID;
• Date of birth (required to verify the 21+ age requirement);
• Government-issued ID number and copies of ID documents submitted during KYC verification (e.g., PhilSys card, UMID, passport, driver's licence);
• Photograph where submitted as part of identity verification.

3.2 Contact Data

• Philippine mobile number (primary contact and GCash/Maya integration);
• Email address (where provided during registration or subsequent account updates);
• Current residential address (where required for compliance or verification purposes).

3.3 Account Data

• Username and encrypted password;
• Account registration date and history of account status changes;
• VIP tier status and progression history;
• Bonus and promotion history, including claimed bonuses and wagering requirement progress;
• Communication history with ji111 support (live chat transcripts and email correspondence).

3.4 Financial Data

• Payment method identifiers (e.g., GCash mobile number, Maya account reference, bank account name and last digits where applicable);
• Deposit transaction history including amounts, timestamps, and payment methods used;
• Withdrawal transaction history including amounts, processing status, and payment methods used;
• Wallet balance history;
• Source of funds documentation where requested for compliance purposes.

3.5 Gaming Activity Data

• Game sessions including titles played, bet amounts, win/loss outcomes, and session durations;
• Sports betting slip history including markets selected, stakes, odds, and settlement outcomes;
• Responsible gaming tool usage (deposit limit settings, session limits, self-exclusion requests).

3.6 Technical Data

• IP address at the time of each login and transaction;
• Device type, operating system, and browser type;
• Session timestamps and duration;
• Cookie identifiers and similar tracking data (see Section 8).

ji111 collects personal data through the following methods:

• Directly from you — when you register an account, complete identity verification, submit support requests, or update your account settings;
• Automatically — through your use of the Platform, via cookies, log files, and session tracking technologies (see Section 8);
• From payment processors — transaction confirmation data received from GCash, Maya, BPI, BDO, Metrobank, USDT networks, and Coins.ph when you deposit or withdraw;
• From identity verification providers — confirmation data returned by KYC service providers when processing identity document verification;
• From third-party analytics providers — aggregated and anonymised usage data used to improve the Platform's performance and user experience.

ji111 processes your personal data on the following legal grounds:

ji111 uses the personal data it collects for the following purposes:

• To create, verify, and manage your ji111 player account;
• To process deposits, withdrawals, and wallet transactions through GCash, Maya, and other accepted payment channels;
• To verify that you meet the 21+ age requirement and satisfy our KYC obligations;
• To detect, prevent, and investigate fraudulent activity, money laundering, collusion, and other prohibited conduct;
• To provide customer support via live chat and email;
• To administer bonuses, promotions, and VIP programme benefits;
• To send account-related notifications (transaction confirmations, security alerts, account status changes) via SMS or email;
• To send promotional communications about ji111 offers and new features, where you have consented or where permitted under applicable law;
• To monitor gaming activity for responsible gaming purposes and to apply any responsible gaming tools or limits active on your account;
• To comply with ji111's obligations to PAGCOR and other applicable regulatory authorities;
• To improve the Platform's performance, game offering, and user experience through analytics.

ji111 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Personal data is shared with third parties only in the following circumstances:

7.1 Service Providers

ji111 shares personal data with trusted third-party service providers who assist in operating the Platform, including: payment processors (GCash, Maya, BPI, BDO); KYC and identity verification providers; game providers (JILI Games, PG Soft, Pragmatic Play, and others); live dealer studio operators; customer support platform providers; and cloud hosting and infrastructure providers. All service providers are contractually bound by data processing agreements that prohibit them from using ji111 player data for any purpose other than providing the contracted service.

7.2 Regulatory and Legal Disclosures

ji111 may disclose personal data to PAGCOR, law enforcement agencies, financial intelligence units, or other competent authorities where required by Philippine law or applicable regulations. This includes disclosures related to anti-money laundering compliance, fraud investigations, and responses to lawfully issued court orders or regulatory directives.

7.3 Business Transfers

In the event of a merger, acquisition, or transfer of all or a substantial portion of ji111's business assets, personal data held by ji111 may be transferred as part of that transaction, subject to the same privacy protections set out in this Policy.

ji111 uses cookies and similar tracking technologies on the Platform to ensure the site functions correctly, to maintain your login session, and to understand how players use the Platform so that we can improve it.

8.1 Types of Cookies Used

• Strictly Necessary Cookies: Required for core Platform functionality including maintaining your authenticated session, security features, and remembering your preferences. These cannot be disabled.
• Functional Cookies: Used to remember your settings and preferences across sessions (e.g., language preference, lobby layout). These improve your experience but are not essential.
• Analytics Cookies: Used to collect anonymised and aggregated data about how players navigate and use the Platform. This helps ji111 identify performance issues and improve the user experience.
• Security Cookies: Used to detect and prevent fraudulent access attempts, including tracking login patterns and flagging anomalous activity.

8.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies via the browser's privacy settings. Please note that disabling functional or analytics cookies may affect your experience on ji111.app. Disabling strictly necessary cookies will prevent the Platform from functioning correctly.

ji111 retains personal data for as long as necessary to fulfil the purposes described in this Policy, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements. The following retention periods apply as a general guide:

Following the expiry of applicable retention periods, personal data is securely deleted or permanently anonymised in accordance with ji111's data disposal procedures.

ji111 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and ji111's servers;
• Encryption at rest for sensitive stored data including identity documents and financial records;
• Access controls that restrict employee access to personal data on a strict need-to-know basis;
• Multi-factor authentication for internal systems that store or process player personal data;
• Regular security assessments and vulnerability testing of the Platform's infrastructure;
• Incident response procedures to detect, investigate, and address potential data security incidents in a timely manner.

While ji111 takes data security seriously and maintains appropriate safeguards, no security system is entirely impenetrable. ji111 cannot guarantee absolute security against all possible threats. Players are encouraged to use strong, unique passwords for their ji111 accounts and to enable two-factor authentication where available.

As a data subject, you have the following rights in respect of the personal data that ji111 holds about you. To exercise any of these rights, contact ji111's Data Privacy team using the details in Section 15.

ji111 will respond to all data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case ji111 will notify you of the extension and the reason for it. Some rights are subject to legal limitations — for example, ji111 cannot delete transaction records that are required to be retained under anti-money laundering law. Where ji111 is unable to fulfil a request in full, it will explain the reason in writing.

ji111's services are strictly restricted to individuals who are 21 years of age or older in accordance with Philippine PAGCOR regulations. ji111 does not knowingly collect personal data from individuals under the age of 21. If ji111 discovers that personal data from a person under 21 has been collected, that account will be immediately closed, all associated funds will be handled in accordance with ji111's Terms & Conditions, and the personal data will be deleted promptly.

If you believe that a person under the age of 21 has registered an account on ji111, please contact our support team immediately via live chat so that the matter can be investigated and resolved.

Some of ji111's service providers — including game providers, payment processors, and infrastructure services — may process personal data in jurisdictions outside the Philippines. Where personal data is transferred internationally, ji111 ensures that appropriate safeguards are in place to protect the data to a standard equivalent to the protections afforded under Philippine data protection law.

These safeguards may include data processing agreements incorporating standard contractual clauses, adequacy decisions, or other recognised transfer mechanisms. If you would like information about the specific safeguards in place for international transfers of your personal data, please contact ji111's Data Privacy team.

ji111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, data processing practices, or Platform features. When material changes are made, ji111 will notify registered players via their registered mobile number or email address and/or by displaying a prominent notice on ji111.app.

The "Last Reviewed" date at the top of this Policy will be updated to reflect the date of the most recent revision. The current version of this Policy — available at ji111.app/privacy-policy — is the governing version. Continued use of the Platform following the effective date of any changes constitutes acceptance of the updated Policy.

For questions about this Privacy Policy, to exercise your data rights, or to raise a concern regarding ji111's handling of your personal data, please contact ji111's Data Privacy team through the following channels:

• Live Chat: Available 24/7 via the live chat widget on ji111.app. For data privacy matters, state "Data Privacy Request" at the start of your message so your query is directed to the appropriate team. Average response time is under 2 minutes.
• Email: [email protected] — for written data rights requests, complaints, or requests for information. Please include your registered mobile number or username so that your account can be identified.

ji111 takes all data privacy complaints seriously and will acknowledge receipt of a complaint within 5 business days. If you are not satisfied with ji111's response to a data privacy complaint, you may have the right to lodge a complaint with the National Privacy Commission of the Philippines or other applicable regulatory body.